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Posted - 1/03/2011

Telecoms Engineer

  • Company
  • Website
    www.greymarvel.com
  • Contact
    Grey Marvel
  • Job Type
    Contact
  • Job Category
  • Country/Region
    Singapore
  • Education
    Bachelors
  • Work Experience
    3-5 years
  • Short description
    Working knowledge of common network technologies and protocols: LAN, WAN, Dial, VPN, TCP/IP, OSPF, EIGRP, RIP, BGP, IPSEC, SNMP
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Job details:

-Developing long-term strategies and capacity planning for meeting future hardware needs


-Document and create procedures related to supported environment and its applications


-Handling of level 2 network support functions for both voice and data networks


-Handling of voice requests from users including Moves, Adds and Changes


-Managing network incidents


-Managing trouble tickets with carriers and other vendors


-Managing problem management issues through to closure


-Experience supporting Avaya ACD / call-centers


-Working knowledge of common network technologies and protocols: LAN, WAN, Dial, VPN, TCP/IP, OSPF, EIGRP, RIP, BGP, IPSEC, SNMP 


-Hands-on experience configuring and supporting Cisco IPTEL telephony platforms


-Hands-on experience configuring and supporting Cisco switches, routers and firewalls. 

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